MSP 5200 Professional Communications
The course focuses on defining personal and organizational communication in a broad-based manner and on aiding the public service manager to examine, analyze, and use a variety of communication forms including verbal, non-verbal, and written. Both individual and group exercises are part of the course. Types of communication, including relational and transactional, are discussed. Specific activities and content include learning to do formal group research and writing, working with a professional editor to improve communication skills, participating in a corporate reading and discussion activity, developing a formal as well as an introduction resume, acquiring skills in the area of post-agending, discovering methods to communicate with individuals at distance locations, learning how to use the Kepner-Tregoe Decision Analysis Model as a communication tool, and understanding how stories and parables are used in formal and informal speaking activities.
Credits
3
Offered
Every Fall